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Google DearJane.com.au store review trust: Excellent

4.8 2,492 reviews

• Lyds ★★★★★ Feb 2026
  
  Great over toilet frame with very good quality. It feels sturdy, stable, and safe to use, with … More no wobbling at all. The construction is solid and reliable.Another big plus is the flexibility — it can also be used as a seat in the shower if needed, which makes it very convenient and practical. Comfortable to sit on and provides good support.Overall, very satisfied with this purchase. Highly recommended for anyone needing extra support and safety in the bathroom.
• Gynevieve Sales ★★★★★ Jul 2026
  
  I bought this walker for my mom as she was struggling walking because of osteoarthritis. I … More am overly satisfied with the product, and so my mom. She weighs 93kg and the walker can perfectly fits/suits on her. When she's tired we can push her while she was sitting. It is really good quality thus reasonable for its price as to compare with other walkers readily available in other stores. p.s. my 2 year old son loves sitting on it btw while her grandma is pushing him. :)
• Isabel Janetzki ★★★★★ Jul 2026
  
  I was able to get a good quality solid cane that is able to extend for people taller than 6ft … More for a decent price compared to most other places. delivery was quick and I am satisfied,the only mild complaint which is more on manufacturers us to make more of a variety of canes for tall people i wouldn't mind a different handle or one that can be folded up.
• C7gim Lim ★★★★★ Aug 2026
  
  Universal Reacher Grabber is excellent. The claws on it are super grippy and the length is … More perfect. I am a wheelchair user and these really are perfect. Highly reccomend Dear Jane and this product.
• Sandy Hawes ★★★★★ 2 months ago
  
  Under Bed Assist Rail has really helped my mother. It keeps her from falling out of bed and … More she can also use it to hold onto to assist her sitting up and getting of bed. Great price, fast delivery compared to what's available through care packages.
• A L ★★★★★ 3 months ago
  
  The product arrived quickly, and I’ve been getting good-quality sleep every day. The length … More and width are just right, and I’m satisfied with this purchase. I really recommend it.
• Scott Bourne ★★★★★ 4 months ago
  
  Great manual mobility wheelchair that is light to lift into any car boot and for the price … More cannot be beat
• Mark Gerber ★★★★★ 7 months ago
  
  Purchased a MyRide Carbon, Ultralight Carbon Fiber Electric Wheelchair in early December 2025 … More for my wife. Very happy with my purchase for a number of reasons1. It weighs around 13kgs so it is easy to lift in and out of our Honda HRV boot. The previous chair was around 23kgs which wasn’t good for my 72 year old back. It fits the boot well with the foot rests removed.2. The foot rest set is excellent with two removable flip up footrests that allows my wife with swollen legs to manoeuvre into the seat easily. Also no protrusions out from the chair that can hurt her sensitive legs which occurred on her previous wheelchair.3. The seat is very comfortable so don’t waste your money on an extra cushion.4. The battery removes very easily so it can be taken inside to charge up.5. My wife easily operates the joy stick control.6. It may be lightweight but the strength of the Carbon Fibre makes it a solid unit.Highly recommended for someone with limited walking mobility and allows us to go out on long shopping trips and to restaurants.An excellent purchaseThe order and delivery process was easy and efficient.
• Alley Starkey ★★★★★ 7 months ago
  
  Website is easy to navigate.Ordering online is simple.Great prices. Great selection. Good delivery. … More Delivery time was reasonable.Very happy with my purchases.Thanks
• Joy Turnbull ★★★★★ 8 months ago
  
  Ordered online . The whole process was easy and the goods arrived extremely fast. Very happy … More with my new frame. The engineering is remarkable. Built to last.
• Marietta McGregor ★★★★★ 8 months ago
  
  Having had a hip replacement, I am very happy with the quality and construction of the over-toilet … More seat frame and soft seat. The combination is comfortable and safe to use. I highly recommend this mobility aid.
• Reviewing stuff ★★★★★ 10 months ago
  
  Purchased this wheelchair for my father, he weighs 274kg, setup was easy, only had to adjust … More height of foot pads
• Jeremy Press ★★★★★ 8 months ago
  
  It’s a good, solid chair. Simple but with all the essentials. Arrived in reasonable time and … More securely packaged. Large wheels are good in grass in the park. Her first chair (Parkinson’s). Not keen on the idea of getting a chair but is now really pleased by the mobility and sense of security it gives her.
• MP ★★★★★ 8 months ago
  
  Excellent experience with DearJane Medical. The products are high quality, effective, and very … More affordable. The gentleman I spoke with over the phone was of tremendous help. The team was supportive and responsive, making the whole process easy and reassuring. Shipping was fast, and the online purchasing experience was smooth and seamless from start to finish. Highly recommended!
• Lidia Sawtell ★★★★★ 8 months ago
  
  This is a liberating product. I have not used my bath as I have difficulty getting out of … More it, using the bath chair is great, I can be independent and easily get out of the bath after a lovely soak.I also like the fact that it can be used to get a person up off the floor into a sitting position.
• David Streich ★★★★★ 8 months ago
  
  My partner loves her new walker, she needed something to support her and this suits her down … More to a tee. It gives her great support, although for the first 2 weeks I had an L sign fitted to the front until she was competent in handling her chair. One of our better buys.
• Diane Potuszynski ★★★★★ 7 months ago
  
  My mum is extremely happy with her rollator , it is making life so much easier for her. The … More ordering process was very easy and arrived within 5 daysI would highly recommend this company
• Tommy Symonds ★★★★★ 10 months ago
  
  Purchased this wheelchair for my father, he weighs 274kg, setup was easy, only had to adjust … More height of foot pads
• Manfatoo Manfatoo ★★★★★ 9 months ago
  
  Very happy with the product (adjustable over-the-bed tray table) and with the customer service. … More Recovering from surgery was made so much easier by the table, which is good quality and took 5 minutes to assemble. My only (very small) complaint is that the table surface is very slippery; a non-slip surface would be really helpful. If I need more medical equipment, Dear Jane Medical is the first place I'll be looking.
• Reggie Foncueva ★★★★★ 8 months ago
  
  My Walking Stick Arrived Promptly, Unpacked It Then Adjusted It For Height. And Started Putting … More It To Use. Sturdy & Quality Construction (German Made)Can Highly Recommend Dear Jane Medical For All Your Medical And Mobility Equipment.

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